Privacy Policy
MEDVi privacy policy explains how your personal and medical information is collected, used, stored, and protected when you use this website and its services. This policy helps you understand what data is collected and how it is handled.
By accessing or using MEDVi, you agree to the practices described in this privacy policy.
Information We Collect
MEDVi collects information to provide safe and accurate telehealth services.
Personal Information
When you use the platform, you may provide:
- Full name
- Email address
- Phone number
- Date of birth
- Billing and shipping address
This information helps create your account and manage your orders.
Medical Information
To evaluate your eligibility for treatment, you may share:
- Medical history
- Current medications
- Allergies or health conditions
- Weight and lifestyle details
Licensed healthcare providers use this information to review your case and determine if treatment is suitable.
Payment Information
When you place an order:
- Payment details are processed securely
- Billing information is used to complete transactions
MEDVi does not store full payment card details on its servers.
Automatic Data Collection
When you visit the website, certain data may be collected automatically:
- IP address
- Device type and browser
- Pages visited and actions taken
- Cookies and tracking technologies
This data helps improve website performance and user experience.
How We Use Your Information
MEDVi uses your data to provide and manage its services.
Provide Medical Services
Your information is used to:
- Review your health profile
- Connect you with licensed providers
- Approve or deny prescriptions
- Offer treatment guidance
Process Orders and Deliver Medications
Your data helps:
- Process payments
- Send prescriptions to partner pharmacies
- Deliver medications to your address
- Provide order updates
Communication
MEDVi may contact you to:
- Send updates about your order
- Provide reminders
- Share important service-related information
You may receive emails or messages based on your preferences.
Improve Website and Services
Your information may be used to:
- Improve website performance
- Understand user behavior
- improve service quality
Sharing of Information
MEDVi does not sell your personal or medical data.
Your information may be shared with:
- Licensed healthcare providers
- Partner pharmacies
- Payment processors
- Service providers supporting operations
Information may also be shared if required by law or to prevent fraud or misuse.
Data Security
MEDVi uses security measures to protect your information.
These include:
- Encrypted data transmission
- Secure servers
- Restricted access to sensitive information
While strong safeguards are in place, no system can guarantee complete security.
Data Retention
MEDVi keeps your information only as long as necessary.
This may include:
- Providing services
- Meeting legal requirements
- Maintaining medical records
After that, data may be securely deleted or anonymized.
Cookies and Tracking Technologies
MEDVi uses cookies to:
- Improve website functionality
- Remember your preferences
- Analyze website traffic
You can manage or disable cookies through your browser settings.
Your Privacy Rights
You have control over your personal data.
You may:
- Request access to your information
- Ask for corrections if data is inaccurate
- Request deletion where allowed by law
Some data may be retained for legal or medical record purposes.
Children’s Privacy
MEDVi services are intended for adults. The platform does not knowingly collect personal data from individuals under 18 years of age.
Third-Party Links
The website may include links to third-party websites. MEDVi is not responsible for how those sites handle your data.
You should review their privacy policies before sharing information.
Updates to This Privacy Policy
MEDVi may update this privacy policy at any time. Changes will be posted on this page.
You are encouraged to review this policy regularly.